A patient has second thoughts about a scheduled procedure. What should the HUC communicate to the patient?

When a patient expresses second thoughts about a scheduled procedure, it is important for the Health Unit Coordinator (HUC) to facilitate a clear and constructive line of communication between the patient and their healthcare provider. By suggesting that the nurse come in to discuss the patient's concerns, the HUC ensures that the patient receives professional guidance from someone who is directly involved in their care and can provide detailed information regarding the procedure, address specific worries, and answer any questions regarding the process and what to expect.

This approach is beneficial because nurses are trained to handle patient inquiries and can offer reassurance or clarification that may alleviate the patient’s concerns. It supports patient autonomy and ensures that any decision made about the procedure is informed. Furthermore, this step fosters trust between the patient and the healthcare team, enabling a more comprehensive discussion regarding the patient’s health and treatment options.

In contrast, other choices may not address the patient’s apprehension as effectively. For instance, simply reassuring the patient about safety might not allow room for their concerns to be fully addressed. Advising about risks is important, but it does not help alleviate hesitation. Encouraging the patient to directly ask the doctor may not always be the best option, as it doesn't provide immediate support when the patient is feeling uncertain,