What should a Health Unit Coordinator do if approached by someone claiming to be an attorney asking about a patient under NINP?

When approached by someone claiming to be an attorney inquiring about a patient under NINP (Notice of Intent Not to Prosecute), the appropriate action is to deny any knowledge of the patient. This approach aligns with privacy and confidentiality regulations, particularly those outlined in the Health Insurance Portability and Accountability Act (HIPAA). Under such regulations, Health Unit Coordinators and healthcare staff are required to protect patient information and must not disclose any details without proper authorization.

In situations where an inquiry about a patient is made, particularly by someone who does not provide valid identification or appropriate legal documentation, maintaining the confidentiality of the patient's health information is paramount. This response helps to safeguard the patient's rights and ensures compliance with healthcare regulations.

While it might seem reasonable to inform a nurse manager of the inquiry, that could inadvertently lead to the discussion of patient information, which should be avoided unless proper permissions are in place. Calling the police is not appropriate unless there is a clear threat to safety or a violation of law that necessitates law enforcement involvement. Thus, denying knowledge protects both the patient’s privacy and the Health Unit Coordinator from potential legal implications.