When a patient requests to see their medical chart, what should the HUC advise?

When a patient requests to see their medical chart, the appropriate response is to advise that the nurse and doctor will be notified. This aligns with legal and ethical guidelines regarding patient access to their medical records. The Health Unit Coordinator (HUC) plays a crucial role in facilitating this process, as medical charts contain sensitive information that typically requires review by healthcare professionals before being shared directly with patients.

By informing the patient that the nurse and doctor will be notified, the HUC ensures that the healthcare team can evaluate the patient's request, considering any implications related to privacy, the potential need for medical explanations, and the continuity of care. This approach safeguards the patient’s rights while also protecting the organization’s protocols concerning medical record management.

Allowing the patient to see their chart without prior review by the appropriate medical staff could lead to misunderstandings or exposure to information that might need context or clarification. Therefore, guiding the patient through the proper channels is essential in maintaining both patient trust and compliance with hospital policies.